Privacy Policy

DATA CONTROLLER

Mindful Technologies, S.L. does not carry out any transfer or communication of data unless there is a reasonable need to comply with a judicial procedure, legal obligation, or prior obtaining of the user’s consent. Nor will international transfers of your personal data be made without your prior consent, without prejudice to the possibility of blocking or canceling your account if there are indications of a crime by the user. The information provided will be the only one available at that time by the provider. Mindful Technologies, S.L. will not transfer the collected data to third parties unless there is a reasonable need to comply with a judicial procedure, legal obligation, or prior obtaining of the user’s consent. The information you provide through this website will be hosted on Mindful Technologies, S.L.’s servers, contracted to the company SOLUCIONES CORPORATIVAS IP, S.L. (hereinafter, DonDominio) with NIF B57333601 and fiscal address at C/ Menestrals, 14, C.P. 07500 Manacor (Illes Balears), Spain. The processing of data by this entity is regulated through a data processing agreement between the provider and this company. In no case will this data processor subcontract services that involve data processing by third parties without the prior consent of Mindful Technologies, S.L.

COMMUNICATIONS

Any communication sent will be incorporated into the information systems of Mindful Technologies, S.L. By accepting these conditions, terms, and policies, the User expressly consents to Mindful Technologies, S.L. carrying out the following activities and/or actions unless the User indicates otherwise:

  • The sending of commercial and/or promotional communications by any means enabled, informing Users of the activities, services, promotions, advertising, news, offers, and other information about the services and products related to the activity for which they expressed interest.
  • If the User has expressly consented to the sending of commercial communications electronically by subscribing to the NEWSLETTER, the sending of such communications by electronic means informing Users of the activities, services, promotions, advertising, news, offers, and other information about the services and products of Mindful Technologies, S.L. similar to those initially contracted or of interest to the User.
  • The retention of data during the periods provided in the applicable provisions.

RIGHTS OF THE DATA SUBJECTS

As a data subject, you can request the exercise of the following rights before Mindful Technologies, S.L. by sending a written request to the postal address at the beginning of this document or by sending an email to gdpr@robingen.com, indicating in the Subject line: “DATA PROTECTION, RIGHTS EXERCISE”. Rights:

  • Right of access: Allows the data subject to know and obtain information about their personal data subjected to processing.
  • Right of rectification: Allows correcting errors and modifying data that turns out to be inaccurate or incomplete.
  • Right of erasure: Allows the deletion of data that turns out to be inadequate or excessive.
  • Right to object: Right of the data subject to object to the processing of their personal data or to cease it.
  • Right to restriction of processing: Involves marking the retained personal data with the aim of limiting their future processing.
  • Data portability: Facilitation of the data subject to processing so that they can transmit it to another controller without impediments.
  • Right not to be subject to automated individual decisions (including profiling): Right not to be subject to a decision based on automated processing that produces effects or significantly affects.

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out before the withdrawal of consent. You also have the right to lodge a complaint with the supervisory authority if you believe your rights regarding data protection may have been violated (agpd.es).

RETENTION OF YOUR DATA

Your data will be retained as long as the commercial relationship with us lasts or you exercise your right to erasure, objection, or restriction of processing. However, we will retain certain personally identifiable and traffic data for a maximum period of 2 years in case it is required by Judges and Courts or to initiate internal actions arising from improper use of the website. No decisions based on automated processing that produce effects on your data will be made.

OFFICIAL COMMUNICATION METHODS

The user is informed that the means enabled by the company to communicate with clients and others affected are the corporate phone and the corporate email. If you provide personal information through a different communication channel than those indicated in this section, Mindful Technologies, S.L. will be exempt from responsibility in relation to the security measures available in that particular channel.

ADDITIONAL INFORMATION

INFORMATION WE COLLECT: The data collected by the controller are as follows:

  • Those provided by users through the different services offered on the website.
  • Those included in the different forms present on the website.
  • Data collected through “cookies” to improve the browsing experience as reported in the cookie policy.

Refusal to provide the data marked as mandatory will make it impossible to attend to the specific request in question. You declare that the information and data you provide us are accurate, current, and truthful. We ask that, in case of changes, you immediately notify us so that the information being processed is always up to date and does not contain errors.

If you contract the service/purchase the product through our website www.robingen.com, we will ask you to provide us with information about yourself, including your name, contact details, and information about a credit or debit card.

Through this Privacy Policy, we inform you that the photographs posted on the web are owned by Mindful Technologies, S.L., including those of minors, for which the prior consent of parents, guardians, or legal representatives has been obtained through the signing of forms made by the centers where the minors are part. However, parents, guardians, or representatives of minors, as holders of the exercise of these rights, and always with a formal written request, may indicate the refusal to use the minor’s image; in this case, the image will be shown pixelated.

SOCIAL NETWORKS

We inform you that Mindful Technologies, S.L. may have a presence on social networks. The data processing of people who become followers on social networks (and/or perform any link or connection action through social networks) of the official pages of Mindful Technologies, S.L. will be governed by this section, as well as by those terms of use, privacy policies, and access regulations belonging to the social network applicable in each case and previously accepted by the user. Mindful Technologies, S.L. will process your data for the purposes of correctly managing your presence on the social network, informing you of activities, products, or services of the provider, as well as for any other purpose permitted by Social Networks’ regulations.

The publication of content is prohibited:

  • That are allegedly illegal under national, community, or international regulations or that conduct allegedly illegal activities or contravene the principles of good faith.
  • That violate the fundamental rights of people, lack courtesy on the network, disturb, or can generate negative opinions in our users or third parties and in general any content that Mindful Technologies, S.L. considers inappropriate.
  • And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, protection of the consumer, and intellectual and industrial property rights.

Additionally, Mindful Technologies, S.L. reserves the right to remove, without prior notice, from the corporate website or social network those contents deemed inappropriate. Communications sent through social networks will be incorporated into a file owned by Mindful Technologies, S.L., which may send you information of interest. In any case, if you submit personal information through a social network, Mindful Technologies, S.L. will be exempt from responsibility concerning the security measures applicable to that particular social network, and the user should consult the specific conditions of the network in question if they wish to know them.

SECURITY MEASURES

The data you provide will be treated confidentially. The Provider has adopted all necessary technical and organizational measures and all levels of protection to ensure the security in the processing of data and prevent its alteration, loss, theft, unauthorized treatment, or access, according to the state of technology and the nature of the stored data. Likewise, it is also guaranteed that the processing and recording in files, programs, systems, or equipment, premises, and centers comply with the requirements and conditions of integrity and security established in the current regulations.

LANGUAGE

The applicable language to this Privacy Policy is Spanish. Therefore, in case of any contradiction in any of the versions provided in other languages, the Spanish version will prevail.

SUBSCRIPTION TO THE NEWSLETTER

In the event that the user subscribes to the newsletter, we inform you that the data provided will be treated to manage your subscription and will be retained as long as there is mutual interest to maintain the purpose of the treatment. When it is no longer necessary for this purpose, it will be deleted with appropriate security measures to ensure the pseudonymization or total destruction of the data. The data will not be communicated to third parties, except for a legal obligation.

PUBLICATION OF YOUR TESTIMONIAL

In the event that the user wants to publish their opinion on the web, we inform you that the data provided will be treated to address the suggestions proposed, experiences, or opinions regarding the products and/or services to be published on the website to help other users. The data will be retained as long as there is mutual interest to maintain the purpose of the treatment, and when it is no longer necessary for this purpose, it will be deleted with appropriate security measures to ensure the pseudonymization or total destruction of the data. The testimonies will be published on our website. The only personal data that will be published from the testimonial will be their name.

CHANGES TO THIS PRIVACY POLICY

Mindful Technologies, S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.

LEGISLATION

For all purposes, the relationships between Mindful Technologies, S.L. with the Users of its telematic services, present on this Web, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, with the Courts and Tribunals of Barcelona being competent for the resolution of all conflicts arising or related to its use.